Effective Date: 26th July 2025
Last Updated: 26th July 2025

Welcome to SoulSip ("we", "our", or "us"). These Terms & Conditions ("Terms") govern your use of our website located at www.soulsiphealth.com (the “Site”), including any purchases, interactions, and services offered through it.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Use of the Website

You agree to use the Site for lawful purposes only. You must not use the website in any way that could harm, disable, overburden, or impair our services or interfere with any other party's use of the Site.

You also agree not to attempt unauthorized access to any part of the website, other user accounts, or computer systems connected to our platform.

2. Product Information

SoulSip offers organic wellness booster shots designed to support your daily immunity and health. While we use natural, functional ingredients, our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult your physician before starting any new dietary product, especially if you are pregnant, nursing, taking medication, or have a medical condition.

All product descriptions and pricing are subject to change at any time without notice, at our sole discretion.

3. Orders & Payment

By placing an order through our Site, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion.

Payments are processed securely via third-party payment providers. We do not store your payment card information on our servers.

All prices listed are in Sri Lankan Rupees (LKR) unless otherwise stated. Shipping fees and applicable taxes will be added at checkout.

4. Shipping & Delivery

We aim to process and dispatch orders promptly. Delivery times may vary based on location and availability. While we do our best to meet estimated delivery dates, we cannot guarantee specific timelines.

You are responsible for providing accurate delivery information. SoulSip is not liable for delays or losses due to incorrect address details.

5. Returns & Refunds

Due to the perishable nature of our product, we do not accept returns once a product has been shipped. If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order with photo proof, and we will assist you with a replacement or refund where applicable.

6. Intellectual Property

All content on this Site including but not limited to text, images, logos, videos, and design is the property of SoulSip or its licensors and is protected under intellectual property laws. You may not reproduce, distribute, or exploit any content without our express written consent.

7. User-Generated Content

If you share reviews, testimonials, images, or other content with us via our website, social media, or email, you grant SoulSip a non-exclusive, royalty-free, and worldwide license to use, share, and display such content for promotional purposes.

8. Limitation of Liability

SoulSip is not liable for any indirect, incidental, or consequential damages that may arise from your use of the Site or our products. All products are consumed at your own risk, and you are responsible for ensuring they are appropriate for your personal health needs.

9. Third-Party Links

The Site may contain links to third-party websites for additional resources or convenience. We are not responsible for the content, accuracy, or privacy practices of these websites.

10. Changes to These Terms

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after such changes constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Sri Lanka, without regard to conflict of law principles.