Shipping policy

Shipping Policy

 

Delivery Option

  • Standard Delivery (Island‑wide): 2–5 business days.

Where We Deliver

  • Available everywhere in Sri Lanka — city areas, suburbs, and rural locations.

Shipping Charges

  • A flat rate shipping fee is applied to all orders (LKR 350).

 

Order Processing

  • Orders are processed and dispatched within 1 business day of placement (excluding weekends and public holidays).

  • Delivery time is calculated from the date of dispatch.


Tracking & Notifications

  • Once your order ships, you’ll receive an email or SMS with tracking details.

  • Expect delivery within 2–5 business days from dispatch.


Missing or Delayed Orders

  • If your delivery is delayed beyond the 5‑day window after dispatch, contact us and we’ll look into it.